Forum Discussion
Audio and Seek Bar Out of Sync and Exceeding Timeline After Extended Pause in Storyline 360
In the latest version of Storyline 360, I've encountered an issue where, after leaving the course open for an extended period and then resuming it, the audio and seek bar become out of sync.
Additi...
I'm experiencing this issue also. Occurs in Review 360 in both Edge/Chrome browsers after clearing cache. Occurs in our LMS (Docebo with Edge browser).
I am working on my C drive. I repaired Storyline a version ago and am now using the latest update. And it's not project specific as the issue has happened with other courses.
A resolution would be helpful. Thanks.
Hi JanetCC,
Sorry to hear you're experiencing this issue as well.
It was a good move to open a support case so we can take a closer look. I see that my colleague, Christian, has reached out with some clarifying questions to better understand the problem.
I encourage you to continue working with him as we work toward a resolution.
