Forum Discussion

Sagar_Mavale's avatar
Sagar_Mavale
Community Member
12 days ago

Comments visibility in Review360 link

Some comments in Review360 link are only visible in Feedback view and missing from the slide view.

Please help.

4 Replies

  • Hi Sagar_Mavale,

    Thanks for reaching out about this!

    I checked a sample course of mine and see the comments in slide view and under the Feedback tab. Does this issue appear in multiple courses or a specific one? Additionally, are the missing comments left by multiple users? If you're open to sharing your file, I'd be happy to take a closer look at what's going on. You're welcome to share it privately in a support case and we'll delete it once troubleshooting is complete!

  • Have you removed slides? Other wise the comments should be visible

    • Sagar_Mavale's avatar
      Sagar_Mavale
      Community Member

      Hi Phill,

      I imported the slides in other file, and published the scene over the existing link. The slide sequence and slide master is same. 
      the comments are visible in Feedback view but not in slide view on review link. also this happened with some of the comments and not for all comments. 

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff

        Hello Sagar_Mavale​

        Just in case you haven't seen my colleague Kelly's reply from earlier in this discussion, I wanted to mention her helpful questions so we can learn more about your experience!

        Are you experiencing this in more than one course that you're viewing in Review 360, or just this one? Are the missing comments from different users? 

        Feel free to share your file in this thread or privately in a support case. We'll be sure to delete materials when we're done!

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