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ShilpaParab's avatar
ShilpaParab
Community Member
3 days ago

Issue with Label Language and Closed Captions in Storyline 360 – April 29, 2025 Update

In the latest Storyline 360 update released on April 29, 2025, we observed an issue where the label text in the published 360 Review link or build appears in a random language, despite being correctly configured in the Storyline tool.

However, when we revert to the February 2025 version and publish the same file, the label language displays correctly. Unfortunately, in this version, the first closed caption (CC) text on each slide disappears.

Kindly investigate this issue and provide a resolution at the earliest.

2 Replies

  • Hi ShilpaParab! We are happy to help you in a support case! Since this is specific to the file you're working on, I'd recommend sharing your .story file to expedite the process.

  • ShilpaParab​  I would recommend raising this is a bug directly with Articulate via https://access.articulate.com/support/contact/360-teams

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