Forum Discussion
ChristaNovel637
3 months agoCommunity Member
Review Site Having Issues
Is anyone else having issues publishing to Review 360 and/or accessing files published there?
JHauglie
3 months agoCommunity Member
And another +1 -
- Signed in to SL360 - publish twice=> failure
- Rebooted twice, signed in to SL360 each time, publish twice => failure
- If I keep getting asked to send failure reports, my congenial personality will likely be overtaken by the Not-Very-Congenial temperament that comes out when I am dealing with technical problems...
What is going on?
JoseTansengco
3 months agoStaff
Hello ChristaNovel637 and JHauglie,
Sorry to hear that you ran into this issue.
Review 360 appears to be working properly for me, and we're not tracking any outages for the service.
This is true for both Rise 360 and Storyline 360. The issue might be file-specific since any problems with the source file can cause publishing to Review 360 to fail. Please share a copy of the file you're trying to publish to Review 360 here or privately by opening a support case so we can check what's causing the issue. We'll delete it when we're done!
- JHauglie3 months agoCommunity Member
I opened a case several minutes ago (#01051631). I will send the file there.
This is frustrating....ðŸ˜