Storyline 360: Improving Experiences With the Accessibility Checker

Whether you’re an accessibility novice or expert, the new accessibility checker built into Storyline 360 will help you create more inclusive e-learning. Evaluate your content against key Web Content Accessibility Guidelines (WCAG) in one click and get a thorough report that identifies barriers and offers step-by-step guidance on how to move forward. Finding and fixing accessibility issues has never been easier.

Note: While the accessibility checker offers a practical starting point, no automated tool can guarantee full compliance and conformance with accessibility guidelines. For the most complete results, pair the accessibility checker with manual testing.

Use the Accessibility Checker

Get started with the accessibility checker using either of the following methods:

• Go to the View tab on the ribbon and select Accessibility Checker.

• Or, go to the status bar at the bottom of the app and select Accessibility Issues.

The Accessibility Checker pane displays the Summary with interactive tiles to review by WCAG criteria and complexity. The All Issues option lists the scanned results, accessibility impact summaries, links to the corresponding WCAG criteria, and resolution recommendations. For failed, warning, and recommended checks, click the arrow icon next to the issue description to expand or collapse its content. All the instances display in the expanded field. You can also click a line item to display more information about the issue and how to fix it on the right side of the pane. Clicking the hyperlink in the right pane takes you to the exact location of the issue within your project.

Choose from any of the following options to refine the information:

• Click Filter to view the applied filters or to edit the filter criteria. 
• Click Sort to change the sort order.
• Click Skip all instances to skip all instances of an issue. 
• Mark the Show skipped box to display skipped issues on the list.

Tips: 

• The accessibility checker supports up to 15 key WCAG criteria with various conformance levels that cover 24 different violations.
• The accessibility checker automatically scans your course when you open or edit it in Storyline 360, so the report is always current. You can also click Refresh to scan your content again.
• The scan results only show issues relevant to your content. For example, a “missing captions” violation won’t display in courses without audio or videos.
• The accessibility checker can automatically fix a few issues, such as the playback speed control being disabled. Where applicable, click the Fix it for me button to fix the issue instantly.
• You can address missing custom alt text issues in the Accessibility Checker pane. Type your text in the text-entry field and then click Save. If your subscription has AI Assistant enabled, you can use it to generate text.
• Click the Redock icon to move the floating pane below your timeline. Use the Pin icon to keep the scanned results visible. Click the Undock button to use the floating pane, which you can move to another monitor to have more room to work.

Publishing

When you publish your course, we’ll remind you about any unresolved accessibility issues. You can click Review to open the accessibility checker floating pane. Skipped items won’t be included, so use the Show skipped option in the accessibility checker to review anything you chose to skip earlier. 

Understand Compatibility

The accessibility checker is exclusive to the May 2025 update and later for Storyline 360. Project files with hidden accessibility issues won't open in earlier versions of Storyline 360. To restore compatibility, click the “Restore” or "Restore all instances" option to reveal all skipped accessibility issues.