Forum Discussion

BrittanyBilo497's avatar
BrittanyBilo497
Community Member
2 days ago

Unexpected "Yes/No" Prompt in SCORM Output from Storyline 360

Problem

When publishing and uploading SCORM packages created in Articulate Storyline 360, some of my users are encountering an intermittent green "Yes/No" prompt appearing at the start of their course on my LMS. This prompt is not referenced in the project settings (As far as I can see) and seems to occur regardless of the content or structure of the course. It has been observed across multiple projects of mine (but not all), suggesting the issue is not tied to a specific interaction.

Whether I click "Yes" or "No," the project no longer works — unless I click "No," click to the "language selection" button (which takes you to a different slide), then close out. After that, the project works normally for everyone.

If I test the project in my browser, this never appears. But as soon as I upload it to a fresh course in my LMS, it shows up — so I can never reproduce it during testing.

I initially thought it was the resume functionality, but this looks different. Thoughts?

1 Reply

  • PlusPortCT's avatar
    PlusPortCT
    Community Member

    I am experiencing the same issue and it's difficult to pinpoint exactly what triggers it, as it's sometimes hard to reproduce. Here's an example of what happens:

    When reopening an updated course, you receive the usual message:

    However, after that, you receive this message:

    I have never encountered this before. It seems to scale with the browser size. Clicking "Yes" or "No" doesn't result in any action, but the menu remains functional.

    My colleague is also facing the same problem. Could this be related to the new Storyline update?

    Please Articulate, fix this! I cannot update my courses now 😟

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