Forum Discussion

kelliel's avatar
kelliel
Community Member
15 days ago

Rise flip card issue and screen reader

According to our auditors for accessibility, NVDA/Jaws is reading the flip cards "click to flip" first and then content on the cards second. We were told that this reading order has changed and it us...
accessibility
rise 360
kelliel's avatar
kelliel
Community Member
14 days ago

Hi Jose,

Yes, this changed our accessibility test results. According to our auditors, it is 1.3.2 Meaningful Sequence (A). Please see the screenshot I sent into support of their results. They've tested several of our courses and this was never an issue before. Thank you!!

  • KellyAuner's avatar
    KellyAuner
    Staff
    13 days ago

    Hi, kelliel!

    I see you've connected with my teammate, John, in case. We can continue the troubleshooting there!

    • Jain_Anurag's avatar
      Jain_Anurag
      Community Member
      6 days ago

      Hi,

      Do we have any solution for this?? We are also facing the same issue with flipcards & it is failing our accessibility test.

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff
        5 days ago

        Hello Jain_Anurag, 

        Thanks for reaching out! We do not have any updates to share at this time. Our team is currently investigating this possible bug and I've added your voice to the report. We'll be sure to update this thread in the future with any news of a fix. 

        Have a great afternoon! 

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